Privacy Policy

Information We Collect

When you open an account or use our services we gather information that enables us to verify your identity, manage your gaming activity and process transactions. This typically includes your full name, date of birth, residential address, email address, telephone number and payment details.

We also collect technical information automatically, such as your IP address, browser type, device identifiers and pages visited. This data helps us understand how our site is used and allows us to maintain its security and smooth operation.

How We Use Your Information

Your personal data is used to create and administer your account, enable deposits and withdrawals, provide customer support and ensure compliance with licensing and anti-money laundering regulations. We may also analyse usage patterns to improve our games, detect suspicious activity and develop our overall service.

Where you have given consent, we may send you occasional promotional messages about new games, bonuses or special offers. You can change these preferences at any time through your account settings.

Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with carefully selected service providers who assist in operating the website, including payment processors, identity verification agencies, customer support platforms and regulatory bodies when required by law.

All third parties are contractually obliged to keep your information secure and to use it only for the purposes we specify. We may also disclose information if we believe it is necessary to protect the rights, property or safety of Kingsbet Casino, our players or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, maintain your session and analyse site performance. These may include strictly necessary cookies that allow you to log in and use core features, as well as analytical and preference cookies that help us understand visitor behaviour.

You can manage or disable cookies through your browser settings, although doing so may affect the functionality of certain areas of the site.

Data Security

We take the protection of your information seriously and apply appropriate technical and organisational measures to prevent unauthorised access, accidental loss or unlawful processing. Access to personal data is restricted to authorised personnel who require it to perform their duties.

Your Rights

You have the right to request access to the personal data we hold about you, to have inaccurate information corrected, or to request deletion of your data where we no longer have a legitimate reason to keep it. You may also object to certain types of processing or withdraw consent where it has been given.

To exercise any of these rights, please contact our customer support team. We will respond to your request within the timeframes required by applicable law.

Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once it is no longer needed, we securely delete or anonymise the data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date. We recommend that you review it periodically so you remain aware of how we protect your information.

If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact our support team who will be happy to assist.